Services

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Books and More
Library Account

Kent County Public Library accounts are free to all Maryland residents. Please apply in person at one of our three full-service branches. Photo ID and proof of address are required. Children under 18 must be able to sign their first names and must have a parent or guardian present to co-sign the application. Washington College students with valid college ID are treated as Maryland residents.

For non-Maryland residents, the annual fee for a KCPL account is $28.

Your library account allows you to borrow books, audiobooks, movies, music, and more, free of charge. See our Smartest Card Brochure to learn more about various loan periods, renewal options, overdue fines, and other details on borrowing materials.

Requests

If there is an item not currently available, you can place a request on that item. When the item becomes available, you will be notified and it will be held at the circulation desk for 5 days.

Place your own requests in the online catalog through My Account or call or visit the library and ask a staff member to place a hold. If we do not own an item or you cannot find it in the catalog, let us know. We can try to get it for you.

Renewals

Most items can be renewed twice, as long as no one else has requested them. Items cannot be renewed if you have over $10 in fines on your account. Renewals can be done in person, over the phone, or via My Account.

In general, items on loan from other libraries can be renewed once. However, some are not able to be renewed at all due to restrictions placed by the lending library.

Interlibrary Loan

If KCPL does not own an item you would like to borrow, we may be able to get it for you from another library system. To ensure prompt and accurate service, please direct all ILL requests to a member of the Reference staff.

Contact us or use our Suggest A Title form if you would like to request an ILL item.

Mailbox Library

Developed to serve those who have limited mobility or find it difficult to get to the library during regular hours, Mailbox Library pays one-way postage to deliver books to patrons with a Kent County mailing address. When finished with the books, borrowers can either pay the return postage or may return the books to any KCPL branch or bookdrop.

If the borrower requests a book the library does not own, an interlibrary loan (ILL) request will be placed.

Contact the Chestertown branch for more information or to request this service.

Book Kits

To support book groups, we have Book Kits containing multiple copies of a book available to borrow. For more information, contact the Chestertown branch. A list of titles available as kits can be found here.

In addition to lending these kits, KCPL also sponsors a number of book groups that meet regularly at the Chestertown & North County branches. For more information see our Book Groups page.


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Information
Digital Library

Your library account gives you access to our Digital Library as well as the materials in our physical locations. The Digital Library includes downloadable eBooks, eAudiobooks, and Magazines, research databases, job search resources, and community information.

While a couple of the Digital Library resources can only be accessed from a library location, most can be accessed from anywhere on a variety of devices. You will need an internet connection and the 14-digit number on the back of your library card to use the Digital Library.

If you have questions about these resources or have difficulty accessing any of them, please let us know.

Reference Services

Our reference librarians are very familiar with our collection and can help locate information and resources outside of our collection, too. If you have questions, are having trouble finding an item, or would like help finding books or other resources, don’t hesitate to ask a reference librarian.

Bulletin Board

We have bulletin boards in our branches with information on library and community events. If you have information you would like to have posted on our bulletin boards, please bring it to the circulation desk. For more information, please see our Bulletin Board policy.

Newsletter

To learn more about upcoming programs, services, and other offerings, visit our Newsletter page to view the current issue of our newsletter and sign up for email delivery.


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Technology
Online Catalog

Our online catalog lets you search or browse for books, audiobooks, movies, music, and more.

The My Account feature allows you to see what items you have checked out, find out when items are due, renew items, and place requests. For more information about using the catalog, visit the Catalog FAQ page or ask any staff member.

Wifi

Each of our branches offers free high speed wireless access. These are unsecured open connections that you use at your own risk. For more tips about using public wifi, see this site from the US Government.

The Chestertown branch also has encrypted public wifi available. Please ask a staff member for the password.

Public Computers & Laptops

We have computers available for the public to use free of charge. We also have laptops at each location that can be checked out for in-library use. Please see our Computer Use Policy for more information about using the computers.

Printing & Photocopying

Basic printing and photocopying are available at all locations for a fee of 20 cents per page.

If you have a laptop or other third-party device, you can send items to the Chestertown printer using our PrinterOn service. The cost is 20 cents per page. Documents can be sent from anywhere to the PrinterOn web portal. You will need to present your 6-digit release code to the Chestertown Circulation Desk in order to retrieve your print job. More detailed PrinterOn instructions are available in this document.

Free Dialup Internet Access

KCPL patrons over the age of 18 who have library accounts in good standing can get free 56K dialup internet access through the Maryland Sailor Network. For more information please see the Sailor Cruise Account home page, or ask a KCPL staff member.

If you are an existing Sailor Cruise user in need of technical support, please contact the Sailor Help Desk at 410-396-4636. KCPL staff are unable to provide technical support for Sailor accounts.


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Other Services
Programs & Events

We offer regular and special programs for all ages throughout the year. These include story time programs, films, computer classes, workshops, guest speakers, book groups, and Summer Reading events. For information about upcoming events, visit our Calendar or see our pages for Regular Programs, Technology Classes, and Book Groups.

Meeting Rooms

The Kent County Public Library has two meeting rooms at its Chestertown branch, for use by community groups for cultural, informational, educational, intellectual and civic purposes.

Library groups and nonprofit organizations are exempt from room fees. Library programs and events using the Meeting Rooms take precedence over outside groups' use of the Meeting Rooms.

The policy, guidelines, and reservation request form for meeting room use can be found in the Meeting Room section of our Documents page.

Notary Public

We have a staff member who is a registered notary for Kent County. Notary fees are $2.00 per document, and you must have a government-issued photo ID with you.

Tax Forms

During the tax season (approximately January to April) the library will have limited copies of certain state & federal tax forms and publications available, as well as circulating books on tax preparation.

Circulating copies of select tax booklets will be available at all three branches. For other tax forms, official copies are available online for printing. Library staff can print a limited number of forms for you for free.

Library staff are not able to offer advice on which forms to use or how to fill them out. You will need to see a tax professional. We offer free AARP tax assistance during tax season. Please see our Calendar for the dates the AARP is here.

For official tax forms, publications, and local sources of assistance, see the following Web sites.


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